I subscribed to the Holmes Magazine back in September 2011 and received two copies only. Since then I have contacted the magazine and Dauphin Media several times to get a refund without success. Holmes magazine does not or will not reply to emails. I was able once to reach them by phone and they told me to call Dauphin Media. Holmes Magazine no longer responds to phone calls.
Dauphine media does not reply to emails either. I reached them once by phone and they told me to fax them copies of my subscription invoice and proof of payment and told me that I would receive a refund. I did as required weeks ago but nothing has happened. They no longer respond to telephone calls.
I desperation I contacted the Holmes Group but they have ignored me and I have never heard from them. My experience with Mike Holmes has been nothing but frustrating and a great disappointment. At this point I am angry and exasperated. I had expected something far better from him and his organization that has the motto “make it right”. It seems that he is neither able to make it right and has no interest in trying to do so. Shame on him and his company.
Does anyone know how to get him to pay attention?